Your Limits, Your Call

Ready to Put Limits on Your 1bet Casino Play?

Play only from 18+, and every account holds deposit limits, loss limits, session reminders, cool-off periods and self-exclusion.

Set a Deposit Limit

Curaçao licensed operatorGaming Control Board Curaçao license OGL/2005/9046/796, operating since 2005

The Ground Rules

Wondering Who Holds the Licence and Where Help Sits?

Age, licence, helpline and a direct line for limit questions, without hunting for them.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2005/9046/796

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Choosing a Tool

Loose Play Before, Tighter Play After

Each, what it does and the moment it earns its place in your setup.

A Ceiling on Top-Ups

This caps what you can put in over a day, a week or a month, so a decided budget holds even on a lively evening. Switch it on before your first spin.

Before a Loss, Not After

You choose a figure you are willing to see go, and the account stops taking more once it is reached. Worth setting when a session tends to run longer than you planned.

A Gentle Nudge on Time

A quiet note appears after the time you picked, so an hour of play does not slip into three without a nudge. Turn it on whenever you lose track of the clock.

Need Distance, Not a Full Stop?

Play stops completely for the break you pick, then resumes on its own, giving you room to step back without closing anything down. Choose it when you want distance, not a full stop.

From Open Account to Closed

Access is closed for the term you choose and stays shut until it ends. Use it when you want play off the table entirely, not merely paused.

While You Are Calm

Control You Can Set in Minutes

Quiet, unremarkable housekeeping, best done before the cards come out.

The Settings Area

Sign in as usual with your email address and password, then open the settings area of your account. Check you are on personal limits, not the bonus pages.

Money In, Money Lost or Minutes

Decide which cap suits the way you play: money in, money lost, or time at the table. Each one works on its own, and some players use more than one.

Day, Week or Month?

Enter the figure or the minutes you are comfortable with, then pick whether it covers a day, a week or a month. Glance over the period before you save.

Your Limit Showing

Save the change and read the summary line to be sure it registered. If the figure looks wrong, adjust it straight away rather than later in the evening.

Age Checks and Family Support

What Age Applies? Nobody under 18 can hold an account here, because your identity is checked before play starts. Withdrawals also need proof of identity, proof of address and payment method confirmation, so a borrowed account fails at that point.

Can I Block Sites at Home? On a shared laptop or phone, a blocking app that filters gambling sites adds a barrier the account itself cannot. Agree who installs it and keep the password with the adult who pays the bills.

From Blame to a First Call. Approach the conversation with concern rather than blame, and keep the money questions separate from the argument. Gambling Helpline Aotearoa takes calls from relatives on 0800 654 655, free, day or night.

When Is Play No Longer Fun?

Catching these signs early keeps a habit small and keeps the choice in your hands. Setting a limit or taking a pause is the first step, and it can be done in your account before the next deposit.

If a few of these feel familiar, it is worth acting rather than waiting.

Spending more than you planned, most weeks
Chasing a loss with a bigger deposit
Hiding your play from someone close
Borrowing money to keep playing
Play crowding out sleep, work or family
Feeling flat or tense when you cannot play
Playing to fix money worries, not for fun

Free, Confidential Support

A Hard Week, and People Who Help

You may think asking for help means paperwork, cost or a formal process.

Gambling Helpline Aotearoa

A free, confidential phone and text service for anyone worried about their own gambling or someone else's, answered day and night by trained people who listen first. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling and peer support for players and families, with clinics across the country and staff who can talk through options by phone, text or in person on weekdays. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site that sets out the signs of harm plainly, offers practical tips and helps you find local support near where you live. safergambling.org.nz

How Long Do You Want to Stop?

Can I Come Back After? A cool-off period stops you from playing for the period you choose, set in your account before you need it. Access returns on its own once the period ends, with your balance and details still in place.

Closed for the Long Run. Self-exclusion closes play for a long stretch and stays in place once started. You start it in the casino account, it can run for up to two years, and it cannot be lifted early, so treat it as a decision, not a trial.

No National Register Here. This country has no national self-exclusion register, so the casino account is where you exclude yourself. For further support alongside it, the help line can point you to free, confidential options in your area.

Before You Decide

Straight Answers on Limits and Exclusion

The worry that a pause, a limit or an exclusion binds you somewhere other than this one account.

If I self-exclude at 1bet Casino, am I blocked at other casinos?+

No. New Zealand has no national self-exclusion register, so this exclusion is set in your casino account and covers only your account here. Other operators will not know about it, and you would need to approach each one yourself.

What does a cool-off period change in my account?+

A cool-off blocks play for the period you choose, and the account stays in place with your settings intact. When that period ends, play is open again without contacting support first.

How do I close my 1bet Casino account for good?+

Write to the support team at [email protected] and ask for closure rather than a pause. Support is available around the clock and can confirm what closure means for any balance on the account.

Can I set a deposit limit on my phone?+

Yes. The mobile version of the site carries the same account section as the desktop, so deposit and loss limits are set in the same place. Nothing about the limit changes because you set it from a smaller screen.

Can I end a self-exclusion early if I change my mind?+

No. Self-exclusion runs for the whole period you choose and is not lifted early, so pick a stretch of time you can keep. A cool-off period is the shorter choice when you only need a break.

Where can a relative get advice about my gambling?+

Gambling Helpline Aotearoa advises relatives as well as players, free on 0800 654 655 around the clock. The Problem Gambling Foundation also offers free counselling and support through clinics nationwide.